Privacy Policy & Terms

1. Who we are

Italian Ghost Hunters (“Italian Ghost Hunters”, “we”, “us”, “our”) operates the website at italianghosthunters.com. The site is owned and run by Alessandro Zamboni.

For the purposes of the EU General Data Protection Regulation (GDPR), we are the data controller of the personal data described in this policy. You can reach us at any time using the contact details in section 17.

2. What this policy covers

This policy explains what personal information we collect through italianghosthunters.com, why we collect it, who we share it with, how long we keep it, and what choices and rights you have. It applies to the website, our newsletter, any forms or accounts on the site, and any digital products or services we sell or deliver through it.

It does not apply to third-party websites, social media profiles, video platforms or stores that we link to. Those services have their own privacy policies, and we encourage you to read them.

3. Information you give us

You can browse most of this site without telling us who you are. We only receive the information you choose to provide, which may include:

  • Contact and subscription details — your name and email address when you subscribe to our newsletter, request a free download, or write to us.
  • Message content — anything you include in an email, contact form, comment, story submission, or location tip, including photographs, audio or video you send us.
  • Order information — if you buy a digital product, the billing name, email address, country and transaction reference needed to complete and support your purchase. Card and payment details are entered directly with our payment processor and are never collected or stored by us.
  • Optional details — anything else you volunteer, for example your location interests, your experience with investigations, or replies to a survey.

Please do not send us sensitive personal information (such as health details, political or religious beliefs, or identification documents) unless we specifically ask for it.

4. Information collected automatically

Like most websites, we and our service providers collect limited technical information automatically when you visit:

  • IP address (often truncated or anonymised by our analytics provider), approximate region or city, and time zone.
  • Browser type and version, operating system, device type and screen size.
  • Pages viewed, time on page, referring website or search term, and links clicked.
  • Basic server logs recording requests to the site, used for security and troubleshooting.
  • For emails we send, whether the message was opened and which links were clicked, where your email client allows it.

We use this information in aggregate to understand what content is useful, to keep the site working, and to detect abuse. We do not use it to try to identify you personally.

5. Cookies and similar technologies

Cookies are small files stored on your device. We use them, along with similar technologies such as local storage and pixels, in the following categories:

  • Strictly necessary — needed for the site to function, to remember your cookie choices, to keep a session active, and to protect against abuse. These cannot be switched off.
  • Analytics — help us count visits and understand how pages are used, so we can improve them.
  • Functional — remember preferences such as language or whether you have dismissed a notice.
  • Advertising and affiliate — where used, these record that you arrived at a partner’s site through one of our links, so that a commission can be attributed, and may support personalised advertising.

Where required by law, we ask for your consent before setting any non-essential cookie, and you can change or withdraw that consent at any time through the cookie settings on the site or by clearing cookies in your browser. Most browsers also let you block cookies entirely; if you do, parts of the site may not work as intended.

Some cookies are set by third parties whose content or services appear on our pages — for example an embedded video, a social share widget, or an affiliate network. Those cookies are governed by the third party’s own policy.

6. How we use your information

We use personal information to:

  • Operate, secure and maintain the website and its content.
  • Send the newsletter, articles, case write-ups and occasional offers you have signed up for.
  • Deliver digital products you have purchased or requested, and provide customer support.
  • Reply to your messages, questions, corrections and submissions.
  • Measure how the site is performing and improve what we publish.
  • Prevent fraud, abuse, spam and unauthorised access.
  • Comply with legal, accounting and tax obligations.

We do not sell your personal information, and we do not rent or trade our email list.

7. Legal bases for processing

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR:

  • Consent — for the newsletter, for non-essential cookies, and for publishing any story, photo or recording you submit. You can withdraw consent at any time without affecting processing already carried out.
  • Performance of a contract — to deliver a product you bought and to provide the related support.
  • Legitimate interests — to keep the site secure, to understand aggregate usage, and to respond to enquiries. We balance these interests against your rights and freedoms.
  • Legal obligation — to keep invoices and records required by tax and commercial law.

8. Who we share information with

We share personal data only with service providers who help us run the site, and only as far as they need it. Typical categories are:

  • Website hosting and content delivery providers.
  • Email marketing and transactional email platforms.
  • Payment processors and marketplace platforms that handle purchases on our behalf.
  • Analytics providers.
  • Security, backup and anti-spam services.
  • Professional advisers such as accountants, where necessary.

These providers act on our instructions under written agreements and are not permitted to use your data for their own purposes. We may also disclose information where we are legally required to do so, where it is necessary to establish or defend legal claims, or where the business or a part of it is transferred to a new owner — in which case this policy continues to apply to the data transferred.

9. International transfers

We are based in Italy, but some of our providers operate outside the European Economic Area, including in the United States. Where personal data is transferred outside the EEA or the UK, we rely on an adequacy decision, on the European Commission’s Standard Contractual Clauses, or on another lawful transfer mechanism, together with appropriate technical and organisational safeguards. You may ask us for details of the safeguards applied to a specific transfer.

10. How long we keep your data

  • Newsletter data — until you unsubscribe, or after a prolonged period of inactivity, after which the record is removed or anonymised.
  • Correspondence — normally up to 24 months after the matter is closed, unless a longer period is needed for a legal claim.
  • Purchase and billing records — for the period required by Italian tax and commercial law, currently ten years.
  • Analytics and server logs — for a limited retention window set by the relevant provider, typically no more than 26 months for analytics and far shorter for raw logs.
  • Submitted stories, photos or recordings — for as long as the related content remains published, unless you ask us to remove it.

11. Your rights in the EEA and UK

Subject to the conditions in the GDPR, you have the right to:

  • Ask what personal data we hold about you and receive a copy of it.
  • Have inaccurate or incomplete data corrected.
  • Ask us to erase your data where there is no longer a lawful reason for us to keep it.
  • Ask us to restrict processing in certain circumstances.
  • Object to processing carried out on the basis of our legitimate interests, and object at any time to direct marketing.
  • Receive the data you provided in a structured, machine-readable format, and have it transmitted to another controller where technically feasible.
  • Withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, write to us at the address in section 17. We will respond within one month, and we may need to verify your identity first. Every newsletter also contains a one-click unsubscribe link.

If you believe we have handled your data unlawfully, you may lodge a complaint with your local supervisory authority. In Italy this is the Garante per la protezione dei dati personali (garanteprivacy.it). We would appreciate the chance to address your concern directly first.

12. Your rights in the United States

If you are a resident of California or of another US state with a comprehensive privacy law, you may have the right to know what personal information we collect and how we use it, to request a copy of it, to request deletion or correction, and not to be discriminated against for exercising those rights. We do not sell personal information, and we do not share it for cross-context behavioural advertising in the sense given to those terms by the California Consumer Privacy Act. You can submit a request using the contact details in section 17.

13. Children’s privacy

This website is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

14. Security

We use encrypted connections (HTTPS), access controls, reputable hosting and regular updates to protect the information we hold. No website or method of transmission is completely secure, so we cannot guarantee absolute security, but we take the protection of your data seriously and will notify you and the competent authority where a breach requires it.

15. Links and embedded content

Our articles may link to, or embed content from, third-party services such as video platforms, maps, archives and partner websites. Embedded content behaves as if you had visited that other site, and the provider may collect data about you, set cookies and track your interaction with it. We have no control over these practices.

16. Changes to this policy

We may update this policy as the site, our tools or the law change. The effective date at the top always shows the current version. If a change materially affects how we use your personal data, we will give notice on the site and, where appropriate, by email.

17. How to contact us

For any privacy question, or to exercise any of the rights above, write to:

alessandro @ italianghosthunters.com

The address is written with spaces to reduce spam. Remove the spaces before sending.

Terms and Conditions

Effective date: 27 September 2026  ·  Last updated: 27 September 2026

1. Agreement to these terms

These Terms and Conditions govern your access to and use of italianghosthunters.com and everything we publish or sell through it. By visiting the site, subscribing to the newsletter, submitting content or buying a product, you accept these terms. If you do not accept them, please stop using the site.

2. Who we are

Italian Ghost Hunters is owned and operated by Alessandro Zamboni. You can reach us at the email address in section 21. References to “we”, “us” and “our” mean Italian Ghost Hunters; “you” means the person using the site.

3. Who may use the site

You must be at least 16 years old, or the age of digital consent in your country if that is higher, to use this site, subscribe to our emails or submit content. To buy a product you must be at least 18 and legally able to enter into a contract. By using the site you confirm that you meet these requirements.

4. What this site is, and is not

Italian Ghost Hunters publishes articles, photographs, videos, investigation write-ups, historical research and folklore relating to reputedly haunted locations in Italy and elsewhere. The site exists for information, historical interest and entertainment.

Nothing on this site should be taken as proof of the existence of ghosts, spirits, hauntings or any other paranormal phenomenon. Our reports describe what was recorded, observed or recounted; they are not scientific findings, and interpretations offered by us, by guests or by readers are opinion. Readers should draw their own conclusions.

Accounts of events at named locations are based on the sources available to us and on eyewitness testimony, which may be incomplete, inconsistent or mistaken. We correct errors when they are brought to our attention.

5. Safety, property and the law

If our content leads you to visit a location, you do so entirely at your own risk and on your own responsibility.

  • Never enter private property without written permission from the owner. Mentioning a site on this website is not permission to visit it, and we do not grant access to anything.
  • Many of the places described are abandoned, structurally unsound, or protected as cultural heritage. Entering them may be dangerous and may be a criminal offence under Italian law or the law of the country concerned.
  • Respect all signage, barriers, closures, opening hours, local by-laws, heritage restrictions and the instructions of owners, custodians and public authorities.
  • Never trespass, damage, deface, remove objects from, or disturb any site, and never disturb human remains, burial grounds or places of worship.
  • Take responsibility for your own safety and that of anyone with you, including appropriate equipment, insurance and, where sensible, informing someone of your plans.

We accept no responsibility or liability for any injury, loss, damage, fine, prosecution or other consequence arising from a visit to any location mentioned on this site.

6. No professional advice

Content on this site is general information only. It is not legal, medical, psychological, safety, structural, financial or religious advice, and it must not be relied on as a substitute for advice from a qualified professional. If a personal experience is causing you distress, please speak to a doctor or another qualified professional.

7. Our content and intellectual property

All content on this site — including text, articles, investigation reports, photographs, video, audio, graphics, logos, the name “Italian Ghost Hunters”, the site design and any downloadable product — is owned by us or by our licensors and is protected by copyright and other intellectual property laws.

You may read, share links to, and print or save individual pages for your own personal, non-commercial use. You may quote short extracts for review, comment, news reporting or study, provided you credit Italian Ghost Hunters and link to the original page.

Without our prior written permission you may not copy, republish, redistribute, sell, licence, adapt, translate, mirror, scrape, or use our content to create a competing publication, and you may not use our content or any part of it to train, fine-tune or evaluate machine learning or artificial intelligence systems.

8. Acceptable use

You agree not to:

  • Use the site for any unlawful, fraudulent or harmful purpose.
  • Attempt to gain unauthorised access to the site, its servers, or any account or data.
  • Introduce malware, attempt to disrupt the site, or place an unreasonable load on it.
  • Use automated tools to scrape, harvest or bulk-download content or email addresses.
  • Impersonate us or any other person, or misrepresent your affiliation with anyone.
  • Post or send content that is defamatory, harassing, hateful, obscene, threatening, or that infringes anyone’s rights or privacy.

9. Content you submit

You may be able to leave comments or send us stories, photographs, recordings, documents or location tips. You keep ownership of what you submit. By submitting it, you grant us a worldwide, non-exclusive, royalty-free, transferable licence to store, reproduce, edit for length and clarity, translate, publish, display and distribute that content on this site and in our related channels and products, with credit where you have asked for it.

You confirm that the content is yours to share, that it does not infringe anyone’s copyright or privacy, that any person identifiable in it has consented, and that it was not obtained by trespassing or by any other unlawful act. We are not obliged to publish anything you send, and we may edit, decline or remove any submission or comment at our discretion. You can ask us to remove your submission at any time.

10. Newsletter and emails

If you subscribe, we will send you articles, case write-ups, updates and occasional offers relating to our own products or to products we recommend. Every email contains an unsubscribe link, and unsubscribing takes effect promptly. We may also send service messages relating to a purchase or a request you made; these are not marketing and cannot be unsubscribed separately.

11. Digital products and purchases

Where we offer digital products, the following applies.

Prices and payment

Prices are shown at the point of sale and may change at any time before you order. Payment is taken by our payment processor or by the marketplace hosting the offer; their terms apply to the transaction alongside ours. Your order is accepted when we confirm it and make the product available.

Delivery and access

Digital products are delivered by download or by access link, normally immediately after purchase. It is your responsibility to download and keep a copy. Access links may be reissued on request but are not guaranteed to remain available indefinitely.

Licence

Unless the product states otherwise, you receive a personal, non-transferable licence to use the product for your own purposes. You may not resell, share, give away or redistribute it, in whole or in part.

Refunds and right of withdrawal

Where a refund policy is stated on the sales page for a product, that policy applies. If you are a consumer in the European Union, you normally have 14 days to withdraw from a distance contract; for digital content supplied immediately, that right is lost once supply has begun with your express consent and your acknowledgement that you lose the right of withdrawal, which you give at checkout. Nothing here limits your statutory rights if a product is faulty or not as described.

Results

Any examples, case studies or results described in a product are illustrative and are not a promise of the results you will achieve.

12. Affiliate links and advertising

Some links on this site are affiliate links. If you buy through one, we may receive a commission at no additional cost to you. We may also publish sponsored content or advertising, and we identify it as such. A commission never changes what we say about a product; recommendations reflect our own view, and you should do your own checks before buying anything.

13. Third-party sites

We link to external websites, archives, shops and platforms for convenience. We do not control them, we do not endorse everything on them, and we are not responsible for their content, products, availability or privacy practices. Visiting them is at your own risk and subject to their terms.

14. Availability and changes

We aim to keep the site available, but we do not guarantee uninterrupted access. We may change, suspend, restrict, move or withdraw any part of the site, or any content on it, at any time and without notice. We may also suspend or block access for anyone who breaches these terms.

15. Disclaimer of warranties

The site and its content are provided “as is” and “as available”. To the fullest extent permitted by law, we exclude all warranties, express or implied, including any implied warranty of accuracy, completeness, merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be error-free, secure, or free of viruses, or that the information on it is accurate, current or complete.

16. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profit, revenue, data, goodwill or opportunity, arising out of or in connection with your use of the site, its content, any product bought through it, or any visit to a location mentioned on it.

Where our liability cannot lawfully be excluded, it is limited to the amount you paid to us in the twelve months before the event giving rise to the claim, or to EUR 100 if you paid us nothing.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded under applicable law. If you are a consumer, your mandatory statutory rights are unaffected.

17. Indemnity

You agree to indemnify us against any claim, loss, liability, cost or expense (including reasonable legal fees) arising from your breach of these terms, your misuse of the site, or any content you submit.

18. Governing law and disputes

These terms are governed by Italian law. Disputes will be subject to the exclusive jurisdiction of the courts of Italy competent for our place of business. If you are a consumer resident in the European Union, you keep the protection of the mandatory rules of your country of residence and may bring proceedings before the courts of that country. The European Commission’s online dispute resolution platform is available at ec.europa.eu/consumers/odr.

19. Changes to these terms

We may update these terms from time to time. The effective date at the top shows the current version, and the version in force when you use the site is the one that applies. Continuing to use the site after a change means you accept the updated terms.

20. General

  • If any provision is found unenforceable, the rest remains in force.
  • Failure to enforce a provision is not a waiver of it.
  • These terms, together with the Privacy Policy and any product-specific terms, form the entire agreement between us on this subject.
  • We may transfer our rights and obligations under these terms; you may not transfer yours without our written consent.
  • These terms do not create any partnership, agency or employment relationship between us.

21. Contact

Questions about these terms, copyright, permissions or a purchase:

alessandro @ italianghosthunters.com

The address is written with spaces to reduce spam. Remove the spaces before sending.